Refund & Return Policy – HomeApplianceZone.com

Last Updated: 24/11/2025

At HomeApplianceZone.com, we always aim to provide high-quality products and a smooth shopping experience.
If you are not satisfied with your purchase, you may request a return or replacement under the guidelines below.

✔ Return Rules

• You can request a return within 7 days of delivery.
• Product must be:
  • Unused
  • Undamaged
  • In original packaging with all accessories
• Returns will not be accepted if:
  • Product is physically damaged after delivery
  • Packaging, manual, or accessories are missing
  • Product has been used
• Items like personal hygiene products, used appliances, customized items, or consumables are not eligible for return.

✔ Replacement Policy

• Replacement is available in case of:
  • Defective item
  • Wrong product delivered
  • Damaged item received
• You must share photos/videos of the issue during the complaint.
• After verification, replacement will be arranged.
• If the item is out of stock:
  • We will issue a coupon of equal value or
  • Process a full refund to the original payment method.

✔ Refund Timeline

• Refunds are processed within 5–7 working days after product inspection.
• For prepaid orders, refunds go to the original payment method.
• For COD orders, refund is issued via bank transfer or UPI.